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| June 21, 2018

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McDonald's workers quit as mobile-app orders and new offerings create chaos -

McDonald’s workers quit as mobile-app orders and new offerings create chaos

For Dudley Dickerson, the mobile-app orders were the last straw.

McDonald’s Corp. has been updating with new technology, delivery, a revamped menu and curbside pickup. But the chain’s “Experience of the Future” effort could backfire. Employees are handling more tasks, in many cases, they say, without…


L.A. Times – Business

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